Alliance Corporation has partnered with industry-leading vendors to bring you a complete wireless solution for Internet Service Providers.
We will help you design a wireless network and supply you with everything you need from the wireless routers and bridges to the cable, antennas and towers.
We’ve helped Internet Service Providers build broadband wireless networks in all types of environments, facing tough terrain challenges with ease. We carry a wide range of wireless equipment so we can recommend the best products for your specific requirements.
Some of the challenges that our customers have solved using broadband wireless networks include:
Case Study: QXNet T1 Replacement with Licensed 3.65 GHz; RedMAX Solves Latency, Interference Issues Instantly Click here
Case study: Broadband services to rural communities, I-Net Link, Manitoba (Redline) Click here
Case Study: Rural Telephone Cooperative Upgrades Infrastructure (Redline) Click here
Case Study: RAD Helps Yipes Extend Ethernet Services Network Beyond Fiber Reach Click here
Case Study: Colorado Front Range WISP Cost-Effectively Extends Network Reach and Capacity Using RAD’s RIC Products Click here
Case Study: Network Operator in Idaho Deploys RAD's ETX for Fiber-Based Mobile Backhaul Services Click here
Case Study: Redline’s Virtual Fiber System Enables 123Net to Deliver Reliable Premium Business Access in Michigan Click here
Application Note: Mobility Backhaul Application Note (Redline) Click here
Application Note: Wireless Connectivity for MTUs (Redline) Click here
Application Note: Enabling Rural Broadband Services with Wireless Backhaul (Ceragon) Click here
Not only have we chosen the best products, we work with the best wireless specialists, companies that will work with you to design and build your wireless network if you need it.
Contact Alliance Corporation today for help with your broadband wireless project.
Webpass, is a San Francisco based Internet service provider with over 10,000 residential and business customers in the major urban markets of the San Francisco Bay Area, San Diego, Miami and Chicago. Webpass offers residential Internet connections at 100, 200 and 500 Mbps and business Internet connections from 10 – 1000. Amazon, Netflix, Instagram and Zappos are just a few of the businesses that have enjoyed blazing fast internet speeds provided by Webpass.
Webpass offers simple and fast Internet, and they must be doing something right because their network grew over 60% last year!. Their high capacity Ethernet network is entirely self-owned and built, and that kind of growth demands a fast and dependable network build out. That’s where we come in. Webpass needed a reliable point-to-point radio that could provide enough capacity to support their high throughput services, which had overwhelmed Gigabit capacities. Since licensing costs can be significant for wireless ISPs, microwave was not a great solution either. They operate in dense urban environments, so interference was also an issue. And finally, keeping truck rolls to a minimum (we know, everyone wants that…) was also a priority, which meant it was necessary for Webpass to identify a high reliability, high MTBF product.
Webpass was familiar with 70/80 GHz millimeter waves and understood the combination of Gigabit capacity and low interference would be the best solution for their network. So they set out to examine millimeter wave radio vendors. Following a trial, Webpass settled on Siklu’s EtherHaul-1200 series as the right millimeter wave radio for their network. The Gigabit capacity provides them with more than enough capacity to power their residential and business customers. “We partner with Siklu because they are reliable and we know their devices will help us run a smooth operation when we deploy new Internet connections in residential and commercial buildings,” commented Charles Barr, President of Webpass, Inc. “Siklu’s outstanding service and the ability to deliver more capacities and new features by software upgrades makes a huge difference, and enables us to deliver fast and reliable Internet speeds”.
“We think Webpass has a phenomenal business model paired with outstanding execution,” says Ilan Moshe, head of Siklu’s North American team. I look forward to seeing what the future has in store for this industry leader.”
Webpass plans to continue expanding their network in 2015. Customers will be requiring higher bandwidth so more Gigabit EtherHaul links with more bandwidth per link are being planned in future build-outs. We’re excited about their expansion and wish them great success!
PurDigital Media is the first Digital Services Provider in the United States to deliver data, video, voice, and public Wi-Fi services through a fiber infrastructure and common IP-based platform. Headquartered in Atlanta, Georgia, PurDigital today serves high density, multi-dwelling (MDU) residential and multi-tenant (MTU) commercial properties in the southeastern United States. PurDigital competes with the likes of Comcast and Bellsouth in providing up to 100Mbps of symmetrical Internet access, Voice Over IP (VoIP) services, and 160+ channels of IPTV services for residential and commercial multi-dwelling units (MDU's).
According to Jason Michaud, PurDigital Media's CTO, "PurDigital is currently supplying services to 50 buildings, of which 90% are connected to a fiber backbone using 5.8GHz wireless radios. These radios often require external high-gain antennas in order to overcome the increasing 5.8GHz interference in the PurDigital footprint. The 2.4GHz spectrum is also so saturated that it is unusable. This increasing interference was costing PurDigital thousands of dollars per month in maintenance. PurDigital needed an economical wireless product that we could quickly deploy and would scale to support HD IPTV services that will require over 500 Mbps per MDU. BridgeWave's GE60 and GE60X products are our solution of choice. They provide robust, full-rate GigE capacity, that meet both current and future network requirements."
In order to provide these demanding VOIP and IPTV services PurDigital required a low latency solution and abundant bandwidth provided by BridgeWave's products. The narrow beam width and unique characteristics of the 60GHz spectrum ensures PurDigital can continue to deploy BridgeWave links throughout its network without interference, even with multiple links located near one another. With the addition of the longer range GE60X, PurDigital is now able to connect most of its properties without the interference issues of 2.4 and 5.8GHz links, and without incurring the costs of installing or leasing metro fiber connections.
Mr. Michaud is aggressively implementing the BridgeWave products that provide "a 12-24 month break even when compared to leasing fiber services and more efficiently enables us to deliver Internet services at a cost that is within our business model."
PurDigital used its own contracted installers to quickly install the BridgeWave products and benefited from the fully integrated outdoor design that eliminates additional weather sealing. PurDigital is able to install a link in two days, which includes site preparation, building wiring, installation and alignment of the link. PurDigital appreciates BridgeWave's excellent customer and technical support services and is assured of BridgeWave's long-term commitment. PurDigital was able to quickly deploy multiple links with the support of its preferred distributor; TESSCO Technologies that was able to ship the same day from its extensive inventory of BridgeWave products. TESSCO is one of BridgeWave's premier distribution partners supplying gigabit and fast Ethernet wireless solutions to service provider, government, military and enterprise markets.
Towerstream, established in 2000, is a leading fixed WiMAX service provider in the U.S. that delivers high-speed Internet access to businesses in markets including New York City, Boston, Los Angeles, Chicago and Philadelphia. Because of its rapid growth into new markets, Towerstream realized it needed a reliable backhaul solution that could be deployed quickly to support its developing WiMAX broadband networks in eleven metropolitan areas.
Towerstream owns its entire network and is not dependent on the local exchange carrier network of phone wires or cable, offering a faster installation seamlessly and securely. The company guarantees 99.99 percent uptime, enabling IT Managers to put what was once their top business concern – connectivity – at the bottom of their list.
With its rapidly developing footprint in some of the busiest urban markets, Towerstream needed a fixed WiMAX backhaul option that would enable seamless growth. The company weighed many different backhaul options to fulfill these needs, seeking a solution with the ability to scale rapidly to meet evolving customer bandwidth needs. It also needed to offer unparalleled reliability and performance, while remaining cost effective.
To support Towerstream’s growth, the company determined it needed to deploy a backhaul solution that performed well with distances typically found in urban areas. Initially the company looked into utilizing fiber to provide connectivity, but found it would be the most difficult and expensive option, particularly due to digging installation trenches for miles of fiber. The extensive cost coupled with the complicated, weeks-long process of obtaining the appropriate permits from city agencies to dig up streets and sidewalks — and the subsequent traffic chaos that ensues — made fiber an unworkable option.
In addition, many of the buildings in Towerstream’s network are in dense urban areas requiring backhaul solutions that provide direct connectivity to buildings, eliminating intermediary switching points. While fiber could achieve this, based on the distances Towerstream was assessing, it was less than ideal cost wise.
Towerstream was looking for a reliable solution that would address the following issues:
• Provide high-capacity WiMAX backhaul to support Voice over Internet Protocol (VoIP), data services, video and other IP-based services
• Ability to scale capacity rapidly to ensure easy upgrades to meet evolving bandwidth needs and support future growth
• Deploy quickly for immediate provisioning of services to generate revenues
• Ensure reliability and interference-free performance but also remain cost effective
Towerstream evaluated its backhaul options and decided upon BridgeWave’s high-speed GigE links. The company’s solutions proved to be highly scalable and offered full-rate gigabit speeds.
“As we looked for a reliable backhaul provider, it was a clear decision to go with BridgeWave because of its ease of deployment and gigabit speeds,” said Arthur Giftakis.
Towerstream’s operations in its largest metropolitan markets depend on BridgeWave’s 80 GHz products, for reliable carrier-class backhaul to provide high-capacity WiMAX connectivity to support Voice over Internet Protocol (VoIP), data services, video and other IP-based services. They purchased multiple BridgeWave 80GHz links for several areas including New York City and Boston.
Installation was straightforward and Towerstream found commissioning a new link was much faster than provisioning fiber. Since then, Towerstream has found BridgeWave installations to be effortless, enabling the company to create a system for quick deployment in new areas, such as the recently launched Philadelphia service. Moreover, they do not have to burden their engineers with deployment tasks, enabling them to focus on other high-value projects. By getting networks in new markets up and running quickly, Towerstream not only provisions service faster, but also begins collecting revenues on those services faster.
Since the first installations, Towerstream has relied on BridgeWave to ensure a strong, reliable highcapacity WiMAX backbone.
BridgeWave’s 80 GHz links enable Towerstream to achieve gigabit WiMAX backhaul speeds while still providing “four-nines” reliability. With the use of BridgeWave’s links versus fiber, Towerstream has seen latency and packet loss actually decrease since links provide direct connectivity between buildings, eliminating intermediary switching points. BridgeWave’s 80 GHz links provide full-rate gigabit connectivity with low latency, yielding fiber-like performance without the delays associated with installing fiber.
Another advantage to using BridgeWave’s equipment is the speed in which the links can be deployed. With BridgeWave’s ease of deployment over fiber, Towerstream can quickly move into markets and very quickly provision its leading fixed WiMAX services.
Additional benefits that Towerstream has realized include a competitive advantage over other providers/ suppliers – BridgeWave links come equipped with a security package that gives true AES encryption, offering built-in 256-bit AES data encryption. Moreover, the narrow beamwidth of the BridgeWave links create “virtual pipes” for mission-critical applications, making signal interception near impossible, something Towerstream found to be advantageous to its business.
Towerstream now looks to BridgeWave to enable its reliable, high-capacity WiMAX backbone at gigabit speeds, using BridgeWave’s 80 GHz links for several metropolitan areas including New York City and Boston. Plus, because of BridgeWave’s ability to scale rapidly, Towerstream can also easily upgrade to meet evolving bandwidth needs and support future growth.
Traditionally, Lexington, Ky. has been known as the “horse capital of the world.” Thanks to QX Networking & Design (QX.net), the city also is fast becoming a major hub for ubiquitous, broadband Internet services. QX.net was founded 10 years ago by CEO Jonathan Barker, an entrepreneur who discovered an untapped market need for reliable dial-up Internet services while a student at the University of Kentucky. A decade later, Barker still is at the forefront of Internet service delivery—relying now on a state-of-the-art network powered by Gigabit Ethernet wireless links to transport high-quality voice, video and data services to more than 5,000 businesses.
QX.net offers high-speed Internet access, co-location, email and web hosting to some of the state’s largest employers, including insurance carriers, financial institutions, universities, government entities as well as local television and radio stations. The company has embraced a variety of wireless technologies to support its rapid network build-out while also forging a cooperative relationship with local exchange carrier (LEC) Windstream to provide a blend of wireless and landline services. “As an equal-opportunity provider, we’ve deployed wireless, free-space optics, ATM, DSL, T3, etc.,” Barker explains. “We’ve installed redundant, high-speed wireless links as well as primary wireless links with T-3, T-1 or DSL backup. We support Voice over IP (VoIP) and also work with Windstream to provide landline phone service. It comes down to giving our customers the largest variety of cost-effective choices with unmatched reliability.”
An unwavering focus on quality service at competitive prices has enabled QX.net to achieve 30 percent growth over the past year to date. The readily available high-bandwidth wireless technologies also receive credit for helping the company keep pace with an expanding customer base. Various wireless solutions deliver bandwidth for accommodating increased traffic from widespread VoIP adoption, large data file downloads, increased use of Virtual Private Networks (VPNs) and remote terminal server solutions such as Citrix. “We need to accommodate large bursts of data traffic without any impact on voice quality,” says Barker. “Our customers want 100 percent availability and very low latency as any drop in quality of service is completely unacceptable.”
Since installing its first wireless bridges five years ago, QX.net consistently increased network backhaul capabilities with an assortment of 10-to-45Mbps fixed wireless bridges operating in the 5.3GHz and 5.8GHz unlicensed frequency spectrum. Over time, however, the frequency range became saturated while additional spectrum was scarce in the busy downtown. At the same time, escalating bandwidth requirements were beginning to overburden the 45Mbps links, creating a need for a more robust solution to backhaul traffic to the QX.net backbone.
The ISP also wanted to bolster its backbone by establishing a series of “sub PoPs” or multiple points of presence for aggregating and transporting voice and data. “Backhaul becomes a problem once you add more people to the PoP,” says Barker. “We have to aggregate a fair amount of traffic so a large enough ‘pipe’ was needed to support an ever-increasing number of customers on the same backhaul link.”
Additionally, QX.net wanted a solution that could be quickly and easily deployed as well as scale seamlessly to handle growing bandwidth. While wireless technologies would provide greater control in expediting network build-outs, QX.net recognized that service level guarantees had to be at least comparable to fiber-optic based services.
In April 2007, QX.net embarked on an evaluation of high-capacity wireless technologies, quickly honing in on leading 60GHz and 80GHz gigabit wireless solutions that wouldn’t compete with lower-frequency links for limited spectrum availability. The company found the 1000Mbps bandwidth extremely appealing as it would provide ample capacity for its “sub PoP” build-out strategy. “With gigabit wireless, we had no concerns about ‘filling the pipe’ to its limits so we knew it would prove an excellent solution for handling ongoing expansion,” says Barker. “Still, we had to be validate how well the links would perform in heavy rain while also ensure they could maintain high availability at longer, multi-mile distances.”
QX.net enlisted the support of TESSCO Technologies, a value-added supplier of the product solutions needed to design, build, run, maintain and use wireless systems, to assist in a review of competing gigabit wireless products from Loea Corp., GigaBeam Corp. and BridgeWave Communications. TESSCO also helped QX.net compare and contrast these offerings with the capabilities of other carrier-grade broadband wireless links operating in the 11-to-38 GHz licensed radio frequencies.
QX.net was most impressed with the lightly licensed 80GHz products that delivered full-rate, Gigabit Ethernet speeds without the costs and time delays associated with licensing and installing other high-speed wireless links. The ISP also could leverage BridgeWave’s 100Mbps copper port for expedited deployment at PoPs without fiber runs while having an upgrade path to GigE once fiber had been deployed. In comparing the 80GHz offerings, QX.net felt BridgeWave’s competitive pricing and advanced features were top differentiators. In particular, BridgeWave’s AdaptRate 80GHz Extended Range Gigabit link (AR80X) was unique in being the first point-to-point GigE outdoor wireless product to deliver “five nines” availability at distances over two miles.
BridgeWave’s AdaptRate feature momentarily switches the link from GigE to 100Mbps transmission to overcome the effects of intense rain downpours. “The link had to operate continuously, even during the strong thunderstorms typical of our region,” adds Barker. “Only BridgeWave’s GigE links meets all our criteria. Loea’s products, at six figures per link, were far too expensive and GigaBeam’s solutions didn’t have anything comparable to BridgeWave’s highly innovative AdaptRate and extended range functionality.”
QX.net installed a test link between its headquarters and Barker’s home, which was more than four miles from downtown. The company also worked with BridgeWave to predict maximum potential downtime based on link length and annualized forecasted rainfall. The virtual LAN extension exceeded all expectations, with no discernible difference in network latency, bandwidth or performance at the headquarters or remote location. The fact the link maintained predicted uptime despite several very severe thunderstorms with hail helped clinch the deal for BridgeWave.
In May 2007, QX.net deployed 10 BridgeWave links, including two license-free GE60 60GHz, two licensed GE80 80GHz and six AR80X 80GHz products, as part of a hybrid star/ring network topology. The links garnered immediate high marks for streamlined implementation. “These high-speed bridges are simple to install and I love the graphical user interface,” says Barker. “The straightforward installation requires no specially trained technicians and ongoing management is minimal.”
QX.net leverages one of its GE60 bridges as a redundant link to a fiber run that connects the company’s headquarters to the Lexington Financial Center, the city’s tallest building. QX.net avoids all interference with lower frequency radios as the building’s rooftop is overcrowded with a mix of QX.net’s own 5 Ghz antennas, a nearby 350,000 watt 5.625GHz Doppler radar, as well as a TV and a radio station. “With BridgeWave, we can be more efficient with limited spectrum by using a different frequency to bypass our completely saturated 5GHz range,” notes Barker. “We also didn’t need to bring a laptop to the roof to set up the link, which would have required powering down the TV and radio stations. Instead, we simply plugged in a volt meter and adjusted the beam accordingly.”
For a customer struggling with the dwindling capacity of a dedicated 45Mbps link, another BridgeWave GE60 link is used to replicate mission-critical data to QX.net’s co-location facility for disaster recovery purposes. In a similar fashion, QX.net re-deployed its first BridgeWave AR80X test link to replicate mission-critical corporate and customer data to a remote site every four hours as part of its own business continuity planning. The remaining BridgeWave links backhaul traffic to the company’s various “sub PoPs” while offering substantial room for network expansion and the delivery of additional services. Moreover, the ultra-low latency links ensure the highest levels of quality voice and data transmission while also positioning QX.net for the deployment of emerging services.
“We’ll be able to double, triple or quadruple network capacity to deliver even more diverse services to our customers in the future,” says Barker. “With this vast amount of bandwidth, we’ll be able to compete effectively with the cable companies in accelerating the delivery of video on demand (VOD) services. BridgeWave’s GigE wireless products open a lot of potential doors for QX.net.”
The ISP also appreciates the inherent security of the BridgeWave links, resulting from the narrow width of the GigE wireless beams. “BridgeWave’s incredibly narrow radio beams provide our customers with a safe, impenetrable network,” says Barker. “We can better safeguard our customers’ most sensitive traffic because these links aren’t susceptible to interference or interception, which makes them far more secure than inter-building fiber runs.”
QX.net leverages BridgeWave’s minimal licensing requirements to facilitate fast deployments while avoiding onerous fees. “It costs a lot to license some frequencies,” explains Barker. “For example, one of the 18GHz products we looked at cost up to $3,000 to license plus months of FCC processing time to deploy. With our 70/80/90 national license, it costs $75 to register a BridgeWave link, which takes all of five minutes, and we can deploy the link the same day.”
Perhaps the overarching benefit of BridgeWave’s full-rate GigE links is the ability to cost-effectively stay ahead of the technology curve while ensuring the highest levels of network availability. The links also work seamlessly with 5.4GHz radios to supply full network redundancy. In the future, QX.net plans to add 3.625GHz point-to-multipoint backup links to decrease the overcrowding in the 5GHz frequency spectrum.
For QX.net, BridgeWave’s high-capacity, secure and affordable wireless links play an important role in offering the highest quality voice, data and video services at the best value. “BridgeWave’s GigE wireless links support our unfolding vision by accelerating QX.net’s backhaul and build-out plans,” concludes Barker. “This one-time investment will produce a complete ROI in less than one year while generating multiple payback opportunities as we continue to create an epicenter for advanced business communications in the Bluegrass state.”
In the race to provide a fast ramp to the information superhighway, ResTech Services is out front as a leading-edge Internet Service Provider with highly competitive offerings for residents and businesses throughout Madison, Wisconsin. As home of the University of Wisconsin-Madison, the bustling metropolis includes a variety of apartments, condominiums and campus-area housing that accommodates many of the university’s 40,000 full-time students. Founded in 2000 as a technology arm of Steve Brown Apartments, a property management company with strong ties to the university, ResTech earned a stellar reputation for simplified ordering, highly responsive customer service and unprecedented levels of bandwidth capacity.
In 2005, ResTech began working with other local property management firms to expand its business and expedite the rollout of high-speed metro Ethernet. Currently, the company provides economical digital voice and data services to more than 5,000 multi-dwelling units, serving more than 10,000 customers. As early adopters of innovative technologies, ResTech relies heavily on high-speed wireless links to keep pace with ever-increasing bandwidth requirements, streamline service deployments and reduce operating expenses. In doing so, the fast-growing ISP competes very effectively against AT&T, the local exchange carrier (LEC) and cable operator Charter Communications.
According to Bryan Schenker, director at ResTech Services, the ISP has always been highly motivated to find new technologies and management solutions that enable it to stay a few steps ahead of the incumbent operators. “We implemented a switched network with a high-speed wireless backbone, which enabled us to slash hardware costs, scale fast and offer better levels of service,” he says. “Getting Internet service is as easy as plugging into an Ethernet jack and ordering service over the phone or electronically. There’s no need for a truck roll and no two-week delay waiting for service. Our customers really appreciate our same-day, hassle-free service delivery—which is a stark contrast to their experiences with the phone and cable companies.”
In 2002, ResTech installed Proxim Tsunami QuickBridge 5GHz wireless links to backhaul traffic to its network backbone. At the time, the ISP provided 4Mbps Internet service—faster and more affordable than the competing services offered by the cable company. By 2005, ResTech had increased network capacity to meet escalating bandwidth demands with a 10Mbps Internet service and VoIP offering. In doing so, the ISP continued to use a variety of 5GHz wireless links to backhaul traffic and connect different properties to its network via multiple points of presence (PoPs) around town.
Over time, however, it became clear that ResTech needed more capacity, especially as its tech-savvy customer base started downloading large amounts of streaming video. The growing popularity of video services such as YouTube and Joost would soon cause a strain on ResTech’s backbone unless substantially more bandwidth was added. “Approximately 50 percent of our customers are students, the most demanding Internet audience,” explains Schenker. “Napster started the need for more capacity, but video is a whole new ballgame. We had to anticipate the latest trends, including the eventual reality of IPTV.”
In planning for sufficient network capacity, ResTech also had to take into consideration the need to accommodate the annual influx of students. “When 5,000 students all move in at the same time, we have a surge in bandwidth needs,” adds Schenker. “We need to move fast in activating new accounts without impacting network performance for everyone else.” As ResTech’s network grew, the ISP realized that 5GHz wireless links wouldn’t provide the required bandwidth. They also were beginning to experience 5GHz frequency saturation issues in the downtown portions of the network, making it increasingly difficult to avoid RF interference.
In seeking more robust wireless links to support its ever-expanding network, stepping up to gigabit wireless seemed the logical next step, so the team initiated research into this rapidly emerging product segment. ResTech was familiar with Terabeam’s heritage using 60GHz radios and knew that Terabeam’s parent had purchased the assets of Proxim. A Google search also revealed that BridgeWave was a pioneer in providing 100Mbps and Gigabit Ethernet solutions in both the 60GHz and 80GHz frequency ranges.
After reviewing the technical specifications of the products, ResTech was most impressed with BridgeWave’s GigE wireless links as well as the company’s fast response to questions about co-locating radios and antenna polarization. “Since we have more than 20 5GHz radios on our downtown rooftop, we had some concerns about installing multiple radios on a single site,” says Schenker. “With BridgeWave’s radios, however, the extremely narrow antenna beamwidth eliminates any interference concerns, while also making the links inherently more secure than other wireless technologies.”
Equally appealing was the fact that BridgeWave’s gigabit wireless links are highly cost-effective, offering GigE performance at a 100Mbps radio price point. The products also are well known for ultra low latency, which was a major criterion for ResTech. In guaranteeing high service levels, ResTech needed a jitter-free solution for VoIP as well as anticipated rollouts of IPTV.
BridgeWave’s GigE wireless links provided the capacity, reliability, low latency and expandability ResTech wanted in a high-speed network backbone. As a result, the company purchased its initial links in 2005 and continued to extend its backhaul capabilities with the assistance of Wincomm Technologies Corp., a Solon, Ohio-based distributor of products, systems, solutions and services for a variety of networking applications including wireless and WiMax.
ResTech has installed two BridgeWave FE60 100Mbps and three GE60 GigE links, with plans for additional deployments. The 100Mbps radios provide end-point service delivery at two properties while the GigE radios aggregate and backhaul traffic to the network core. Link installation has proven to be fast and easy, thanks to an intuitive user interface and a simple alignment tool for aiming the antennas. “The narrow beam-widths are amazingly easy to line up,” says Schenker. “We hardly ever spend more than 10 to 20 minutes on fine-tuning.” The narrow beams also eliminate interference concerns about co-locating multiple links on the same rooftop.
The high-capacity BridgeWave radios have performed reliably, enabling ResTech to maintain “five-nines” network availability while facilitating rapid expansion. With plenty of headroom now to accommodate network growth, ResTech is gearing up to offer a 20Mbps Internet service while also testing new, bandwidth-intensive video capabilities.
In particular, the low-latency, jitter-free links support VoIP and set the stage for emerging IPTV services. The ISP is testing IPTV over BridgeWave’s GigE links; early results are positive, with no signs of image degradation or pixilation. As a result, ResTech is planning a pilot IPTV project by year-end with widespread distribution forecasted for 2008. “We’re pretty excited about the prospects of IPTV as it removes the cable company’s last competitive advantage,” says Schenker. “If demand accelerates as projected, we expect to buy another 20 or so BridgeWave links in the next year.”
ResTech also is exploring other ways to leverage its ample network capacity, including working with Steve Brown Apartments on a state-of-the-art IP video surveillance and card-key access system for a new, on-campus property. All the traffic for the video and new access system, along with a 50Mbps Internet service offering, will ride on the ISP’s BridgeWave links.
BridgeWave’s high-speed GigE links are proving instrumental in helping this thriving ISP retain a significant lead over competing service providers while producing a complete ROI in less than a year. “With BridgeWave’s high-performance, cost-effective GigE wireless links, we can be much more agile than our competitors,” concludes Schenker. “This future-proof solution lets us continually scale our network and services to deliver the highest quality of affordable voice, data and video services over the Internet. There’s no end in sight to what we can do.”
Loudoun County, Va., is located just 25 miles from Washington, D.C., amid rolling hills and beautiful scenery including the Blue Ridge Mountains and the Potomac River. The home of Dulles International Airport, the county’s population has quadrupled over the past three decades, keeping pace with continuing growth throughout the metropolitan D.C. area. Today, as one of the fastest growing counties in the nation, Loudoun is an international center for technology, communications and transportation.
Since 2003, Roadstar Internet has relied heavily on leading-edge wireless technology to drive the availability of broadband services for Loudoun County’s residents and businesses. Based in Leesburg, Va., Roadstar’s unique business model fulfills the collective vision of the company’s experienced team of telecommunications industry veterans. According to Marty Dougherty, CEO and founder of Roadstar, a compelling business opportunity arose from the realization that traditional copper-based technologies, such as T1 leased lines and digital subscriber line (DSL) services, along with cable-based services would prove too expensive and timeconsuming to deploy throughout the county’s rural terrain. “From day one, I firmly believed that a state-of-the-art wireless backbone was the only way to build a scalable and reliable network to deliver truly competitive services,” he explains.
As the area’s largest independent wireless broadband service provider, Roadstar has successfully leveraged wireless communications to extend high-speed, affordable Internet services to more than 2,000 customers who were previously underserved or neglected by local exchange carrier Verizon and cable provider Comcast. To stay ahead of its massive rivals, Roadstar’s engineers constantly research and test the latest licensed and license-free wireless equipment to provide the fastest, most dependable broadband services possible.
Roadstar initially rolled out a series of cost-effective, DSL-like residential services that caught on quickly, enabling the company to create a hybrid mesh wireless network infrastructure comprising 75 “micro PoPs” or multiple points of presence for aggregating and backhauling Internet traffic. A variety of 2.4GHz, 5.xGHz and 18GHz technologies were used, depending on the characteristics of the terrain, since some frequencies are more ideally suited for open areas whereas others are more effective carrying signals in mountainous or heavily wooded regions.
After gaining significant traction in the residential market, Roadstar started focusing on the needs of Loudoun County’s thriving business community. As more high-tech organizations moved in, requirements for highly dependable broadband services escalated. “Lots of businesses started clamoring for higher capacity services since their DSL and T1 links proved inadequate,” says Dougherty. “They were hard pressed to find any high-capacity broadband connection options, much less at a reasonable price.”
So in 2005, Loudoun County commissioned a study to determine the viability of building a county-wide fiber-based network to link county operations while also offering local businesses access to ultra high-speed connectivity. The findings of the year-long study revealed a price tag of $350 million for constructing a fiber network backbone. The inordinate upfront costs, along with high monthly fees, were cost prohibitive, so the county decided against building its own network. This decision created an immediate opportunity for Roadstar to offer a much more economically feasible solution. It also sparked an urgent technology challenge to find the highest capacity wireless solution with 99.999 percent (“five nines”) network availability.
Stepping up efforts to meet the escalating bandwidth demands of Loudoun County’s businesses, Roadstar began acquiring towers and rooftop rights while also researching the viability of gigabit wireless solutions operating in the licensed 80GHz spectrum. In particular, Roadstar’s wireless experts knew that 80GHz GigE was gaining interest from service providers as a cost-effective wireless fiber alternative. The ability to deliver full-rate Gigabit Ethernet speeds without the costs and time delays of running fiber was undeniably appealing from a competitive standpoint. “Deploying wireless fiber would enable us to expand our network in a fraction of the time—and with much less expense—than it would take to build out a traditional fiber-based network,” explains Dougherty.
Roadstar evaluated GigE products from major players in this space, namely BridgeWave Communications, Loea Corp. and GigaBeam. The team really liked the “light licensing” on the BridgeWave links, which also would help expedite deployments and contain costs. Additionally, only BridgeWave’s AdaptRate™ 80GHz Extended Range (AR80X) link could deliver the desired availability at distances over two miles, which was imperative. With two-foot antennas, BridgeWave’s extended range product would enable Roadstar to reach 40 percent farther than other 80GHz GigE links. Another advantage: BridgeWave’s unique AdaptRate capability enables the link to dynamically switch between GigE and 100Mbps data rates to provide continuous all-weather operation, even during momentarily intense downpours.
In addition to AdaptRate, BridgeWave has launched its new AdaptPath™ technology, which provides unprecedented levels of network availability and range by pairing the GigE primary link with a secondary connection using an alternate wired or wireless technology. For Roadstar, this capability permits combining a GigE link with a 40Mbps, highly rain tolerant 5GHz wireless bridge, which serves as an alternate path to ensure uninterrupted connectivity during occasional cloudbursts. Roadstar worked with BridgeWave to determine rain fade calculations for its region, factoring in summer periods when thunderstorms are common. When exceptional rain events occur, the BridgeWave link’s AdaptRate feature first switches from GigE to a 100Mbps data rate; then, if needed, the AdaptPath capability switches traffic to the secondary 40Mbps 5GHz bridge. As the storm cell passes, the link immediately returns to full GigE speed.
“We did our homework and studied the projections carefully to determine optimum uptime,” explains Dougherty. “The combination of BridgeWave’s AdaptRate and AdaptPath features took us well beyond what’s currently available in the industry. By proactively switching between data rates and paths before network outages occur, we can guarantee the level of extended availability our business customers demand. Moreover, the AdaptPath configuration provides a measure of path redundancy as we incrementally deploy links, prior to completing a full ring topology build-out.” Convinced that BridgeWave’s AR80X met its requirements for uptime, capacity and low latency, Roadstar installed GigE links as part of a field trial for its new INET Loudoun™ ultra high-speed Internet business service.
Following the highly successful field trial, Roadstar now is proceeding with full-scale deployment of its wireless-fiber network. Companies in one of its OnNet™ buildings can subscribe to 10Mbps services for the price of comparable T1 (1.54Mbps) service. Customers can choose 50Mbps services for $4,000 per month—a hefty savings over the incumbent telco’s $15,000–to-$18,000 DS3 (45Mbps) service. Early business customers, such as Telos Corporation, a leading provider of innovative IT solutions and services to the federal government for more than 30 years, have enjoyed a substantial increase in network bandwidth without having to build out their own networks to gain access to higher-speed services. After struggling with severely limited multiple T1 links, Telos migrated to Roadstar’s 50Mbps services to meet its burgeoning communications requirements.
“INET Loudoun removes all previous boundaries by giving businesses the capacity they need at a price they can afford,” says Dougherty. “Our state-of-the-art GigE wireless backbone enables us to be first in delivering next-generation access services in this fast growing region.”
Roadstar plans to connect hundreds of buildings to its new INET Loudoun™ network using BridgeWave’s AR80X gigabit wireless links over the next 18-to-24 months. “BridgeWave’s AR80X links will let us scale our network faster and more economically than any other technology,” says Dougherty. Furthermore, the service provider estimates that its wireless fiber backbone can be deployed for a tenth of the cost and much less time and effort than was estimated for implementing the wired fiber alternative. “When it comes to carrier-class solutions, capacity and uptime are paramount,” he concludes. “BridgeWave excels at both while also providing the lowest latency backbone connection we’ve seen so it won’t matter what data, voice or video traffic comes our way—we can handle it all.”
Spiral Communications, LLC. is an Internet Service Provider (ISP) that specializes in high speed internet, IT support and wireless networks, serving commercial and residential customers in Southwest Iowa. Spiral’s mission is to provide affordable services such as point-to-point IP connectivity and VoIP at speeds and uptime as reliable as a wired network.
In order to keep up with customer demand for more bandwidth and high speed Internet access, Spiral looked to deploy a backhaul solution capable of achieving full gigabit (GigE) speeds. Until recently, the only way to achieve GigE speeds at the range required was through leasing fiber, an extremely costly option. The closest point-of-presence (POP) for fiber access was located seven miles away in nearby Nebraska.
Justin Hornberger, Spiral’s vice president of operations, reviewed several options with a goal to deploy a high-bandwidth, high uptime, and scalable link that would meet today’s capacity and speed requirements with room to grow. Several wireless options were considered, but none were capable of delivering the same bandwidth at the range required as BridgeWave’s FlexPort μWave.
FlexPort μWave is the first microwave radio, operating in the 18 to 38 GHz spectrum, capable of transmitting full-rate gigabit Ethernet without compression in a single, compact, all-outdoor unit. Once installed, the link provided an extension of Spiral Communication’s fiber backbone with minimal latency, delivering carrier-grade network performance at a fraction of the cost of leasing Metro Area Ethernet service. BridgeWave’s FlexPort μWave link gives Spiral the fiber-like performance needed to meet its customers capacity and high speed needs.
• High cost of metro fiber combined with distance to the fiber POP was not attractive
• Cost-effective GigE backhaul solution that can span the distances required while maintaining carrier-grade performance
• FlexPort μWave (FP18)
• Provides highly reliable, full duplex GigE backnone connectivity
• Expected ROI within 18 months of deployment compared to leasing fiber
• Extended GigE range at a fraction of the cost of comparable wireless GigE solutions with built-in simplicity
MST Holdings, Inc., (MST) is a communications technology company that delivers NuVisions™ “quad play” services, including video, voice, Internet and Wi-Fi, to multi-tenant unit (MTU) and multi-dwelling unit (MDU) residential, hospitality and commercial properties in New York and New Jersey. The highly differentiated service provider continually leverages its proven cable television, satellite, wireless, digital compression and telecommunications expertise to offer a customized suite of services that effectively addresses multiple applications and requirements.
MST serves more than 5,000 customers in the New York metropolitan area and northern New Jersey with expansion underway in San Francisco as well as service rollouts planned for other markets nationwide with high concentrations of MDU complexes. According to Frank Matarazzo, CEO and founder, MST’s ability to leverage state-of-the-art wireless technology has accelerated the growth rate of its NuVisions Broadband customer base at a cost per subscriber that is far less than traditional carriers or franchise cable operators.
“MST can deploy services in days, weeks or months instead of years,” he says. “As a result, we can be up and running fast and economically while delivering a broader service offering with greater customer value.”
MST has secured access agreements with high-profile property owners and world-class real estate developers such as The Trump Organization, Zeckendorf Development, Equity Residential, The LeFrak Organization, Urban West Development and Becker & Becker. The company also has created a digital metropolitan area network featuring a self-healing multi protocol label switching (MPLS) ring to reach the entire New York City market, including Roosevelt Island, as well as neighboring areas in New Jersey. The company also has plans for further expansion into Westchester, Long Island, Connecticut and other markets nationwide.
Additionally, MST has deployed a Wi-Fi “cloud” covering large geographic areas of New York City that can be used by NuVision subscribers with equipped devices.
Since time-to-market is crucial to MST’s aggressive expansion plans, MST chose high-speed wireless as a way to link buildings to its NuVision network while avoiding the challenges of leased-line fiber-optic services, including:
• Excessive time delays and expenses securing municipal rights-of-way and trenching in major metropolitan areas.
• Monthly fees of $8,000 to $13,000 to lease GigE fiber-optic services.
“We wanted to avoid digging up streets and paying recurring monthly fees,” explains Keith Scarzafava, chief technology officer for MST. “More important, however, we wanted to deploy high-speed wireless so MST could leverage the rooftops of all the buildings in our network to create a ‘virtual fiber network’ in the sky.”
A long list of hurdles had to be cleared by the optimal high-speed wireless solution, including:
• Substantial network capacity to support a robust backbone capable of accommodating a current and evolving blend of bandwidth-intensive services.
• “Five Nines” availability to support MST’s high Quality of Service (QoS) requirements.
• Ultra-low latency performance to ensure jitter-free delivery of VoIP, IPTV and Video-on-Demand (VOD) services.
• Interference immunity to avoid frequency saturation problems in crowded metropolitan areas.
• Ease of installation and radio alignment to expedite deployments.
“MST had stringent requirements for a high-speed wireless solution since no one does ‘quad play’ the way we do,” Scarzafava adds. “We wanted to cover a large area and build a backbone that would be more robust than any current WiMax play. The right high-speed wireless backhaul solution was an essential element of this plan.”
In reviewing options, MST quickly focused its evaluation on 80 GHz gigabit wireless technology, as it provided the highest bandwidth capacity available and promised to satisfy the company’s strict requirements for network availability, low latency and interference immunity. The company then embarked on a thorough review of gigabit wireless products from BridgeWave Communications and GigaBeam.
Previously, MST had deployed some early GigaBeam links as part of a pilot project, but had mixed results. In July 2007, the network operator initiated a side-by-side test of its GigaBeam links with BridgeWave’s AR80 product as well as its AR80X, an extended range offering that features a two-foot antenna supporting up to 40 percent greater link distances. Both companies’ products involved in the test operate in the licensed 80 GHz frequency spectrum and deliver full-rate Gigabit Ethernet speeds. In both cases, the links feature extremely narrow antenna beamwidths, offering enhanced data security as well as interference and interception immunity.
As the testing soon revealed, however, there were many more differences than similarities between BridgeWave’s and GigaBeam’s products. For MST, one of the most compelling differentiators was BridgeWave’s exclusive AdaptRate™ technology, which momentarily switches transmissions from GigE to 100 Mbps data rates during periods of intense rain downpours. This would ensure continuous operation even when severe rain cells occasionally pass through the region.
Moreover, MST found the extended reach of BridgeWave’s AR80X product extremely appealing for ensuring better link availability at distances beyond two miles.
“Our shortest link is a quarter of a mile yet our longest is just over two miles,” adds Matarazzo. “We had to ensure the same ‘five nines’ availability regardless of distance and BridgeWave’s adaptive rate and extended range capabilities provided the elevated levels of network availability MST demanded.”
BridgeWave’s GigE wireless links also were much easier to install and align than their GigaBeam counterparts.
“It was much easier to align BridgeWave’s product using their fine-adjust mount, which requires only one wrench size for all adjustments,” notes Scarzafava. “Network status monitoring also was far superior with BridgeWave. We were able to seamlessly integrate its management functionality with our network monitoring software and provide automated reports to technicians, which is a big plus.”
At the end of a comprehensive six-month evaluation, MST declared BridgeWave the winner, purchasing two AR80 and five AR80X radios to replace existing GigaBeam links while also bolstering its NuVisions Broadband network backbone.
“Clearly, BridgeWave is ready for primetime—with very stable GigE wireless radios, innovative features and ‘plug and play’ installation, which will prove instrumental during our next phase of rapid growth,” says Matarazzo.
In late 2007, MST implemented its initial BridgeWave links without incident or complication. Installation and support has lived up to all expectations. In particular, the network operator has taken advantage of BridgeWave’s inclusion of a secondary “add/drop” Ethernet port to provision 100 Mbps subscriber site service drops without the need for additional Ethernet switches and cabling.
“The ability to leverage the same radio and launch 100 Mbps service drops without the expense of additional Ethernet switches and cabling makes a lot of sense from a cost/benefits analysis while also facilitating organic network growth,” explains Matarazzo.
BridgeWave’s gigabit radios continue to perform flawlessly while the adaptive rate feature automatically and transparently throttles back transmission to 100 Mbps during intense weather without any network performance degradation for high priority traffic. As a result, MST has been able to sustain its QoS standards for voice, video and data services.
“BridgeWave’s products deliver ‘five nines’ and stays there,” comments Scarzafava. “A lot has to do with the accuracy of the alignment process, transmit power levels and superior receive threshold levels as well as the ability to automatically adjust the transmission speed in inclement weather.”
Another benefit of BridgeWave’s 80 GHz radios is the “pencil thin” beamwidth, letting MST install up to three radios on the same mast with no interference. Also appreciated is the extra layer of data security provided by the narrow beamwidth, which when combined with the use of licensed spectrum, delivers the highest levels of service availability and data protection.
Currently, the BridgeWave links backhaul network traffic for residential, commercial and hospitality properties in New York City with plans for additional deployments throughout the metropolitan area.
“With BridgeWave’s high-speed wireless links, we have the capacity to cover large geographic areas and still have sufficient capacity to deploy Wi-Fi off the backbone, which is huge,” Scarzafava adds.
Additionally, MST plans to replicate the “Manhattan model” in other locales in New Jersey and San Francisco.
BridgeWave’s technology has proven itself—and helped MST validate its growth projections as additional links will easily support forecasted business expansion. While MST initially projected a payback on its BridgeWave links in less than one year, the timeframe now may be measured in months.
“A GigE wireless network can be established in the sky for a mere fraction of the billions of dollars of assets in the ground,” says Matarazzo. “With BridgeWave’s virtual fiber, MST can deploy state-of-the-art networking and offer robust services at affordable prices—years ahead of what traditional carriers and cable operators can provide.”
In addition to voice, data and video offerings, MST now has the bandwidth to drive deployment of innovative, differentiated services all residing on a single backbone. For example, the operator is poised to add services ranging from energy management and e-concierge amenity portals for hospitality properties to surveillance and building-wide intercom services for residential properties, along with web hosting, offsite data storage and video conferencing for local businesses.
Although the majority of wireless communications networks installed are permanent, the number of requests for temporary deployments is rising. Sporting events like the Olympics, entertainment galas like the Academy Awards, or historical events like the presidential inauguration are just a few occasions where high-speed, secure and reliable, temporary wireless networks are necessary. Such was the case when Marvel Studios needed temporary Internet access for file sharing and business services during location filming of the Avengers movie.
Marvel Studios set up a temporary on-site production facility in the Cleveland, Ohio, area where portions of the Avengers movie was filmed. NetX Internet, a local wireless Internet Service Provider, was tasked with establishing network communications for the few months that filming took place. Production crews required a reliable, robust network connection capable of transmitting large digital media files, establish VoIP, and other business services from their temporary on-site production facility to post-production offices in New York and New Mexico via NetX’s WiMAX network.
In order to meet Marvel’s network requirements, Ron Deus, CEO at NetX, determined that BridgeWave’s license-free 60 GHz wireless links could offer the capacity, security, and fiber-like performance needed to transmit the bandwidth-intensive digital film files. The production crew of approximately 200 people were thrilled to have phone and Internet access delivered seamlessly, as if they were on a wired network.
BridgeWave’s 60 GHz Fast Ethernet links offer full-rate, full-duplex 100 Mbps Ethernet, upgradeable to gigabit Ethernet with AdaptRate™functionality via a software key. Within 72 hours, NetX deployed the links and established the crucial network connection needed for the crew to complete location filming and production of the Avengers movie.
• Locate a viable network communications solution for temporary use
• Deliver a high-capacity solution capable of transmitting large digital media files
• BridgeWave FE60U wireless links
• Temporary wireless ‘fiber-like’ solution capable of delivering full-rate, full-duplex 100 Mbps, upgradeable to gigabit Ethernet
• ROI achieved in months; saving over $500,000 compared to leased fiber service
Founded in 2002, Color Broadband has become one of the premiere providers of data, voice and wireless networking services in southern California. With a network infrastructure that runs east from Santa Monica to Monterey Park, and as far south as the city of Irvine, their wireless coverage spans more than 1,500 square miles (3,900 square kilometers) of the Los Angeles valley.
Starting off as a regional Internet Service Provider, Color Broadband quickly expanded their services to include wireless Internet services, international voice trunks, SCADA transport, and most recently, VoIP, to become Los Angeles’ largest Wireless Internet Service Provider (WISP). This extensive portfolio of services gives them a distinct competitive edge over other regional ISPs, enabling customers to count on them for all of their communication needs.
As part of its network infrastructure, Color Broadband employed two general-purpose routers to transport Ethernet traffic between two of its sites over another carrier’s SONET network using a T3 link. However, as Tom Luckett, Color Broadband’s Director of Network Operations, noted: “Using the devices we had in place to terminate a single T3 was a bit ridiculous. For our capacity requirements it was just simply overkill – we didn’t need $12,000’s worth of equipment at each end to perform this function. Plus, we just weren’t interested in dealing with the device’s physical size, power requirements, heat output, and ongoing maintenance costs.”
With this observation in mind, Color Broadband sought out the expertise of Pulse Inc., a long-time RAD system integration partner. Andy Long, Pulse’s Sales Director, recalls, “While there are a couple of competitors in the market today that can deliver Ethernet services over T3 circuits, none of the competitive products offered the collective value that the RICi-T3 does in terms of minimal Capex and Opex, wire-speed throughput, low power consumption and heat output, and a small form-factor…the RICi-T3’s remote and in-band management capabilities made it all the more appealing.
The RICi-T3 is an essential component in Color Broadband’s infrastructure, not only enabling them to transport customer Ethernet traffic over a T3 link, but also to aggregate and backhaul that traffic to the central office switch in Long Beach, California. It can support a single framed or unframed T3 circuit and a single 10/100 BaseT LAN port. With a built-in Fast Ethernet bridge it can work in filter mode where it learns MAC addresses and filters local traffic, or in transparent mode where any received packet will be forwarded to the other interface. The VLAN tagging and stacking option enables the transparent transport of user traffic, keeping all user LAN settings intact.
In cases of error conditions on the TDM port, a fault propagation feature indicates the error conditions to the Ethernet device connected to the RICi-T3 so that routers can automatically reroute the traffic if required.
Better still, diagnostic tools for TDM and Ethernet networks allow for fast isolation of network problems, saving time and costs. And, remote and local loopbacks isolate problems on the physical layer, while ping, trace-route and ICMP messages support diagnostics of the Ethernet layer.
With a half 19-inch wide, 1U high size, the physical installation of the RICi-T3 is a non-issue; that contrasts with the “700 pounds of steel” with which Tom Luckett and his colleagues had to wrestle previously. With DHCP client support, the RICi-T3 automatically obtains an IP address, IP mask and default gateway, saving precious installation time. Regarding the installation and network configuration of the RICi-T3, Mr. Luckett summed it up nicely, saying: “It was a slam dunk! We were able to set up the RICi-T3 and never look back.”
Yuma, Arizona is the third-fastest growing city in the United States. As Yuma’s first wireless Internet service provider (WISP), BeamSpeed is growing right along with it. In fact, BeamSpeed’s network coverage has expanded to encompass several of the population centers situated along the Arizona-Southern California-Mexico borders.
To date, BeamSpeed’s original 18-mile radius service area has fanned out to reach as far as Mexicali, Mexico on the southern end, and as far as Brawley, California on the northern end, covering approximately 1,200 square miles. While these small cities have a population density sufficient to support the necessary infrastructure investments, the intervening areas are largely characterized by open spaces and small desert towns – areas typically unable to support the requisite capital outlay. BeamSpeed, however, saw an opportunity.
By using RAD’s RICi-T3 intelligent converters, BeamSpeed is able to tunnel its Ethernet traffic over its existing network of T3 microwave radios. The RICi-T3 accepts 10/100 Mbps Ethernet traffic, applies rate limiting to the stream and converts it into a 45 Mbps T3 circuit that is compatible with BeamSpeed’s T3 radios. Using the same setup at the next radio hop, its microwave radio receives the T3 stream and passes it on to the RICi-T3, where it is converted back to native Ethernet. By employing this configuration over several radio hops BeamSpeed is able to span its Ethernet service coverage into Southern California and Northern Mexico.
While BeamSpeed could have deployed a competitor’s interface converter, or even a broadband Ethernet radio, the RICi-T3 clearly possessed the best combination of features and price. Further, with this configuration, BeamSpeed is able to configure its network router with a standard Ethernet port instead of a more costly T3 port. This cost-effective approach enables BeamSpeed to provide valuable connectivity to the vast, lightly populated stretches between network radio hops, along with the several population centers that define its network boundaries.
The ”intelligent” aspects of the RICi-T3 mean that BeamSpeed is able to configure, monitor and manage all of its deployed units from a central location. Among a host of other features, RICi-T3 offers plug-and-play installation, VLAN tag stacking, remote and local loopbacks, and fault-propagation. In fact, it is these features that elicited the most praise from Michael Melanson,
BeamSpeed’s network administrator. “With the ‘intelligent’ management features, on a scale of 1 to 10, I would have to give the RICi-T3 a ’10’ for our level of overall satisfaction,” he noted. “They are real easy to install, basically plug-and-play, and real easy to monitor. We really haven’t even had any issues with them since we installed them.”
Echoing that sentiment is Michael Schmidlen, President of Advanced Datacomm Solutions, the RAD channel partner based in Highlands Ranch, Colorado that assisted BeamSpeed with the selection and acquisition of its network-critical infrastructure. “I’ve been selling RAD’s RIC devices for the past four or five years and have always had great success. Now, with the intelligent management features incorporated into the RIC product family, my clients are happier than ever,” said Schmidlen.
Along with its high-speed, wireless Internet service offerings, BeamSpeed offers phone, paging and push-to-talk radio services. To fulfill these services, BeamSpeed has deployed an extensive, state-of-the-art network architecture. RAD’s presence in that network is not limited to the RICi-T3. “We have many RAD products throughout our network: the RICi-T3, IPmux-14, IPmux-11, IMXi-4, the FCD-155, and four or five complete Airmux-200 wireless radio links” added BeamSpeed’s Melanson.
“Overall we’ve been real happy with the RAD products we have,” Melanson continued. “When we encountered a problem with one of the Airmux installations, RAD’s support team was quite responsive and helpful. They even dispatched a technician to quickly resolve the situation. We are definitely happy with the products and support we’ve received from RAD.”